Dispatch and Delivery Policy

The Lender agrees to ensure the item is delivered to the Borrower prior to the beginning of the rental period via a suitable means of delivery. They must provide tracking information to the Borrower. Due to the nature of the items available for rent, a signature must be required on delivery.

Neither Our Closet or the Lender will be responsible if estimated timelines are not met due to postal failures or delays. If You as a Renter, do not receive a delivery in time, You must notify the Lender immediately.